Diane Helms

Sierra Gold Mediation Services

As a Realtor, it is your responsibility to ensure your client’s needs and desires are met.  However, every once in a while a conflict will arise that threatens your client’s satisfaction and it is up to you to ensure the conflict is resolved and escrow closes… with a happy client in the end.

As a trained mediator and instructor, I can help you learn to negotiate disputes, communicate more effectively, and ensure contracts are put together smoothly and ultimately close the deal!

I will teach you how to find the common interest between parties in dispute and understand others’ perspectives so successful transactions can take place and amicable relationships are preserved.

By learning how to resolve conflict, you will grow as a reputable, knowledgeable, and trustworthy professional.  By learning to communicate effectively, you will have the ability to provide win- win solutions with your colleagues and clients.

I am passionate about conflict resolution and helping others work through their differences. I look forward to helping you grow as an individual as well as a real estate professional.

“Real Estate is all about relationships.  It is not just about buying and selling property.  We are there to help our clients through the entire process by focusing on their true interests at heart.  We often find conflicts occur when communication breaks down and people get stuck on issues and positions rather than finding the common interest.  When agents and clients are willing to collaboratively negotiate and understand each other’s perspective, successful transactions take place, and relationships are sustained.” ~ Diane Helms~

Types of Disputes Mediated

Real Estate
Landlord/Tenant
Small Claims
Neighbor/Neighbor
HOA
Co-housing
Land Use
Civil Harassment
Probate
Realtor/Broker
Commission
Professional Fees
Realtor/Client
Family
Relationship
Visitation
Partnership
Visitation
Partnership
Easement
Workplace
Employer/Employee
Construction

Additional Professional Services

One-on-one Coaching

Mediation Training

Biblical Peacemaker Mediation and Coaching

Instructor

Mediator

Arbitrator

I will be traveling to offices within the Select Group to offer workshop presentations on conflict resolution and negotiation skills.  I would be happy to coach REALTORS over the phone or one-on-one when a dispute arises before, during, or after escrow.

My main goal is to educate my colleagues so they can gain their own expertise in conflict resolution and negotiation.  In addition to coaching how to resolve disputes and improve communication skills, I also offer private mediations, as a third party mediator, for parties in conflict.

For more information, please give me a call at 530.913.8598

Credentials

With 30+ years of experience in the Nevada County area, I have become a well-recognized name and leader in the Real Estate industry and our local community.

I am the former President of the Nevada County Association of REALTORS as well as a top producing REALTOR in our area for 30+ years.  In addition, I am a Charter life-time member of the Masters Club.  I am passionate about providing high professional ethical standards and maintaining long-lasting relationships.

  • Owner; Sierra Gold Mediation
  • Coach and Mediator since 2001
  • Certified Negotiation Expert
  • Certified Mediator
  • REALTOR of the Year Award from Association of Realtors
  • Chairperson for Professional Standards
  • Leader and Mediator in Twin Cities Church Conflict Resolution Team
  • Passionate about Mediation and restoring relationships
  • Trainer and Instructor for CRC
  • Conflict Resolution Center President 2008, 2009, 2010
  • Board Director for CRC
  • Arbitrator panel member for NCAOR
  • Mediator/Coach for Twin Cities Church
  • Instructor for Twin Cities Biblical Peacemakers

Mediation Certificate from Pepperdine University